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A question?

Perfect timing!
We probably have the answer

What is Wister?

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Wister is your mobile entertainment specialist! We design and distribute fun and useful content directly to your phone. Our services include games, videos, and practical applications.

What is DCB?

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DCB (Direct Carrier Billing) is a very simple and secure payment method that allows you to charge your purchases directly to your mobile bill without using a bank card.

How did you subscribe?

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Wondering how you subscribed? Here’s a typical flow:

Navigation: You browse a website or application and click on an advertisement for our service.

Presentation page: You are directed to a page presenting the service (with pricing and general terms of sale) and press a button to validate your interest.

Payment page: You are directed to an operator payment page where you confirm again by clicking a validation button.

Confirmation by SMS: You receive two SMS messages, one welcoming you with your credentials and one from your operator confirming the purchase.

How to unsubscribe?

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If you wish to unsubscribe from your Star Games phone subscription: CLICK HERE

How to contact us?

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Our customer service is available for any questions regarding our services. To reach them, please visit our contact page. We will be happy to assist you.

You are billing me even though I never subscribed to your service.
How can I get a refund?

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Your satisfaction is our priority.
If you have questions about your subscription or billing, click here to visit the unsubscription page Your satisfaction is our priority.
If you have questions about your subscription or billing, click here to visit the .

I recently canceled my subscription, but it will end in several days. Why is the cancellation not immediate?

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We offer 7-day subscriptions with automatic renewal. Thus, a subscription taken out on a Monday can only be canceled the following Monday, regardless of the day of cancellation. After canceling, you maintain access to the service until your subscription renewal date.

I see a payment for a Wister service on my phone bill. What is it?

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Wister is a company that offers entertainment services, such as videos and games, on smartphones. The subscription cost appears on your phone bill under the 'multimedia purchase' section. You can access our services through advertising banners. By clicking on an ad, you are directed to our service's homepage, where you will find the price and duration of the subscription. This page includes a validation button that redirects you to the payment page, where a final confirmation is required.

What is Internet+?

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Internet+ is a payment solution that allows you to pay for digital services directly on your mobile bill. This allows you to purchase content or services online simply by validating through your mobile internet connection.

What is a weekly subscription?

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A weekly subscription is a subscription billed every week for a service you have subscribed to. It's ideal for continuous services such as games or exclusive content!

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